There are many ACN reviews – don’t join before reading my definitive review



There are lots of ACN reviews, but this is the best!



acn reviews


I wanted to review ACN because it is one of the biggest network marketing companies in the world. In fact it could be the next billion dollar club member. Does this mean it is a good company for you to join or not?


If you are considering joining ACN, you should try to read as many company reviews as you can find. Check to make sure that the reviews you read are not written by current members of the ACN opportunity. They are probably trying to recruit you into their business and probably won’t give you an unbiased review.


My review of ACN will be an independent one. I am not, nor have I ever been a distributor of the ACN products or services or their business opportunity.


Whether you are thinking of joining ACN or any other network marketing company, I would urge you to do your own due diligence. I strive to provide you with useful information that should give you a good start into examining this company. Remember, this is only a start!


People frequently lose money, while trying to build any network marketing business.


Before I get started on the review, I did try to call the company, directly. I have 10 questions that I like to ask all network marketing companies before I start to write my reviews. The questions are important to my review. The questions I ask are simple, like “How does a distributor qualify for commissions?” and “Are there any monthly fees?” I was told that there was no one at the company who would answer my questions. I would have to look on their website or talk to a current distributor to get any information. They said that this is because I am not a distributor for them. I’ve reviewed many companies and I have never been told that.


I called ACN to no avail


I strive to be honest and accurate with the information that I put on all of my posts. Unfortunately, I may not have exact information because the company refused to answer my questions. I’ll do my best to point out when I’m not sure of the accuracy of the information. I’ll also reach out to a current distributor and try to make sure all the information is accurate.


ACN reviews – the company and its history


In 1993, Robert Stevanovski, Greg Provenzano, and brothers Tony Cupisz and Mike Cupisz, founded what would become known as ACN, LLC. They are a 22 year old company. I always suggest finding a company that has been in business at least 5 years. If a network marketing company is going to fail, it will usually fail in its first 5 years of business.


The corporate officers are:


Robert Stevanovski – Chairman

Greg Provenzano – President

Tony Cupisz – Vice President

Mike Cupisz – Vice President


ACN is doing business in 23 countries including the United States, Canada, Puerto Rico and the Czech Republic.


The ACN headquarters is currently located at:


1000 Progress Pl Ste 100

Concord , NC 28025-2449

(704) 260-3000


ACN reviews – their financials


ACN is a privately held company. Financial details are tough to find when a company is privately held. They have reported gross sales of $827,000,000 in 2014. That’s an increase of over 18% from 2013.


I really like the fact that they have been able to grow the company in this kind of economy.


ACN reviews – their Better Business Bureau rating


ACN has an A rating with the BBB


Currently, ACN has a Better Business Bureau rating of A. My usual criteria is that a company have an A rating or higher, so this is good. However, they do have a lot of complaints listed. There are 227 of them listed in the past 3 years. It says that they have resolved 62 of them in the past 12 months. My guess is that they have been able to resolve most of the other complaints or they might not have an A rating. If you’d like to read the BBB report and see their rating or the complaints, you can find them here.


ACN BBB rating


ACN BBB compaints


ACN reviews – their services


ACN offers services to both residential customers and small businesses. There are a couple of differences in the products that are offered for businesses. The products for both are as follows.


Services for your home


Home phone service

High speed internet service

Wireless phone service

Xoom Energy


Home security and automation

Residential bundles


Services for your business


Business phone service

Wireless phone service

Xoom gas and electric

Payment processing

Security and automation

Satellite television

Business bundles


I did notice that some of the services, like home phone service, have different pricing depending on which state you live in, if you’re in the US.


I usually suggest that prospective distributors buy a sample product to determine if they like it and would feel comfortable selling it. ACN only offers services so you really can’t get a sample. You would have to sign up for a service to find out about them. You could find someone, that you trust, to get their opinion of their services.


You can at least compare prices to what you are currently paying for these types of services.


ACN complaints


ACN review their complaints


Besides the BBB complaints, I found a site called Pissed Consumer. They have a page dedicated to ACN. Unfortunately, ACN gets 2.4 stars out of 5. If you’d like to read the complaints and why they have that rating, you can find the page here:


ACN complaints on Pissed Consumer


ACN reviews – if you become a ACN IBO (independent business owner)


If you decide to work with ACN as an IBO you can expect to pay $499.00 for their sign up fee. At the time of the writing of this article, they are having a special promotion. You can join for $399.00. This offer expires on December 31, 2015.


ACN reviews – what monthly fees can you expect?


1. Is there a required autoship program?


Since ACN is service based, there is no real autoship program. I’m not sure if you are required to be your own customer to be eligible to receive commissions.


2. Are there any ongoing, monthly fees?


You can opt in for their service called, Your Business Assistant. This service is your online website and back office. You do not need to buy this service, as it is optional (I’m guessing that it must be optional). If you choose to have the service it will cost you $39.99 per month.


Your are told that this service will help you to manage your business.


3. Are there any other fees?


Yes, ACN has an annual renewal fee. They charge you $149.00 (this may be an approximation) per year to stay in the company. Funny that they forget to tell you how much the renewal fee is on their IBO Agreement. Is that something that they save as a surprise?


They do mention the annual renewal fee in the IBO Agreement, but it doesn’t mention how much it is.


Paragraph 7 states, “… payment of ACN’s annual renewal fee …” There isn’t any mention of how much it will be.


ACN reviews – business opportunity and the compensation plan


the ACN comp plan


The ACN compensation plan has 8 levels. You would start out as a Team Trainer then you can move up to the highest rank called a Senior Vice President.


I’ve read the compensation plan it is fairly straight forward. The details are on 2 of the 8 pages published in this document. You can read it for yourself, here.


ACN Compensation Plan


I do like it when the compensation plan is simple and easy to understand.


ACN reviews – their income disclosure statement


ACN doesn’t have an income disclosure statement, on their US website. Fortunately, they are required to publish some information on their Canadian counterpart. The information on the Canadian site is not a complete breakdown of the “active” IBOs. They will admit that the “average, active” IBO, in 2010, made approximately $500.00. That’s for the entire year of 2010. That’s about $42.00 per month. That would, at least, pay for your “Your Business Assistant” subscription, if you decided to have that service.


I’d like to see the break down for each level of the company’s compensation plan. That would be interesting. The only reason that they would do it like that is that they don’t want to publish that information.


ACN reviews – the distributor agreement


I have a copy of the distributor agreement. It is the typical legalese that all network marketing companies use. They do mention that an IBOs main focus should be on the sale of the services. It’s interesting that they feel like they need to say that.


There is an interesting sentence in Paragraph 3. It says, “I understand that as an IBO, I am free to select my own means, methods and manner of operation and that I am free to choose the hours and location of my activities under this agreement.”


Does that mean that you can set up a store front to sell the services out of? Or any other of a thousand methods and means that might be available? Probably not, but it would be a good question to ask. If they would answer my questions.


I did find a Policies and Procedures manual, online. It’s mostly the usual stuff. They want to protect their name, logo and other intellectual properties. You can not use the name, logos or videos on any social media platform.


I would strongly urge you to read the 13 page document, before you sign up. You can download it here.


ACN Policies and Procedures


ACN reviews – is this the right company for you?


the best ACN review


Is ACN the right company for you to work with? You need to weigh the pros and cons and decide for yourself. Some things that I don’t like are the fact that it costs $499.00 to join and you get nothing for that money except the right to sell their products and recruit people. I hate the fact that you have a $149.00 annual renewal fee. What does that pay for?


However, one thing that could save them is if their prices are actually lower on the services that you get from your current service providers. Then it would be a no brainer for customers to switch to ACN services.


Is ACN a scam?


There is a lot of talk about ACN being a scam or a pyramid scheme. There may have been some truth to that. They recently changed their compensation plan. That was in the wake of the Vemma scandal. I’m sure that ACN will not be the only company to make these types of changes.


Some people seem to think that a company is a scam when very few of the distributors are making any money. That’s not true. If it was, then all network marketing companies would be classified as scams.


Most of the time companies that are considered scams are the ones that stress recruiting only and the company makes most its money when the distributors buy the company’s products. This probably explains why ACN changed its compensation plan and why they say that the main focus of their IBOs should be on the sale of the services, in their distributor agreement.


Whether anyone makes any money or not, network marketing has been deemed to be a legitimate business model. Calling it a scam is pointless.


As always, if you are thinking about joining this company, continue to do your own due diligence. This review does contain a few of my own opinions. Take them for you think they are worth.


The person who sponsors you is just as critical to your success as the information that is contained in this ACN review. They should be willing to help you to learn the skills that you will need to become, at least profitable, if not successful.


In the end, you must be willing to sell the products and recruit people into the business. It helps, a lot, if you are enthusiastic about, both, the company and their products!


I am wishing you the best of luck in your network marketing journey!


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